Enable your team to succeed in the project implementation and become fully competent in adopting the solution. Check out the guided materials and create your own enablement plan based on your needs. Promote offerings that are valuable to your customers and business with real-time personalization, recommendations, and merchandising. Network with other SAP Commerce Cloud customers, get insights from product experts, share your knowledge, and attend year-round events. Since SAP Commerce Cloud is based on open APIs, it can be quickly integrated with third-party solutions as well. We offer many prebuilt integrations to third-party solutions through SAP Store.

SAP Commerce Cloud

This training focuses on the principal concepts of working with SAP Commerce Cloud core modules, and the technical implementation/customization of the existing functionalities is the main theme through the entire training. It does not solve project specific problems, but it shows how to tackle most common tasks. Customers are continuously expecting more frictionless, seamless experiences.

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Having developers that work in Java will be a requirement as well to move into this solution. SAP Commerce Cloud’s architecture is one of the most important aspects of the product. Providing users with a clear and consistent architecture is one of the major benefits of using SAP Commerce Cloud.

  • All five platforms have pre-built integrations using SAP Cloud Platform Integration.
  • Boost preferred product recommendations according to business metrics such as revenue and units sold.
  • SAP has valuable partnerships that can help you fill gaps in your e-commerce implementation or expand into new capabilities and competencies.
  • The SAP Product Content Management solution enables you to consolidate product data and catalogs centrally and publish them in various channels.
  • Rapidly scale by adding new business models and providing an exceptional B2B buying experience.

Digital commerce expands that concept by including all the touch points and processes throughout the entire customer journey. This means that all the tools, processes, and technologies used to create the online offer are critical to the overall definition. It also encompasses the inclusion of physical sales channels, such as your store network, into your digital commerce strategy. SAP Commerce Cloud solutions can help you ease the buying process for your customers with a smooth experience – from search to sales. A combination of intuitive, self-service capabilities and AI-powered merchandising, guided selling, assisted service, and chatbots further aid the buying process and drive more profit at a lower cost of ownership.

What does SAP Commerce Cloud do?

Simplify operations on a unified commerce platform with an extensive set of features for B2C, B2B, D2C, B2B2C, and other business models. Also, through self-service options like “Organization Management,” where customers can define order approval workflows, and “Quote Negotiation”, where customers can request quotes to be reviewed by managers. The checkout has B2B-friendly features like PO number entry, auto-replenish, and the ability to charge an account rather than a credit card. An introduction to the Cloud Portal, where you will self-service your infrastructure and access tooling to support your site including monitoring and logging.

SAP Commerce Cloud

Please see below the list of topics that may be covered within this certification and the courses that cover them. Its accuracy does not constitute a legitimate claim; SAP reserves the right to update the exam content at any time. https://globalcloudteam.com/ empowers companies with out-of-the-box modules with ready-to-use functionality.

SAP Commerce cloud is an enterprise e-commerce platform used to provide highly complex scenarios. It focuses on creating an end-to-end buying process and detailed levels of scalability and performance. We continue to keep customer data secure to enable fast, efficient and safe deployments on a global scale, and following standards to keep our product secure by default. Our innovations bring new opportunities for business but without extra complexity to be managed to comply with standards. This means faster time to market, lower maintenance costs, reduced operational cost, and reduced risk for security management while having faster deployments. While both can be seen as different terms describing the same thing, e-commerce means selling products online, usually through a typical online store.

Explore e-commerce platform solutions from SAP

B2B punch out module now supports both SAP Ariba Level 1+ and Level 2 functionalities. Especially the level 2 support enables buying organisations to search for and find PunchOut items within their procurement application, instead of having to search each suppliers’ site directly. Run SAP solutions at peak performance with services, including onboarding resources, embedded teams, remote support, self-services, and innovation strategies. Understand the search and navigation module ; identify the features of adaptive search module; manage and customize the rule engine based promotion module; Explain the pricing mechanism. Part 2 – SAP has releases every May, my understanding is there will be a 2305 release, why not push to EOMM of min 09/22 to allow customers to migrate to the most current version.

And real-time insights fuel discovery and visualization tools that uncover customer interests, behavior, and sentiments. Marketing Cloud pulls data from any channel to create a single, unified view of customers, identifying the most profitable audiences on which to focus marketing efforts. Commerce Cloud gives users a single view of inventory across an entire organization. This means a single source of truth for the seller and complete omnichannel flexibility for the customer. Customers can buy, collect, and return anywhere without messing up stock levels.

The SAP Product Content Management solution enables you to consolidate product data and catalogs centrally and publish them in various channels. You can make edits through an intuitive user interface, enhance product content quality with built-in data validation and workflows, bulk-edit and mass-upload product data, and support multilingual catalogs for a global commerce site. SAP Commerce Cloud is our proven commerce solution built mainly for large enterprises with advanced B2B, B2C, and B2B2C use cases. You can customize the solution to meet your specific needs and manage even the most complex catalogs, products, and configurations for creating exceptional, hyperpersonalized omnichannel experiences.

SAP Commerce Cloud

Cannot recover the data that is being edited or entered, e.g. in editor area or create wizard, etc. If you are running On-Prem, or if you are deploying on other non-SAP managed infrastructures/servers? SAP commerce cloud BASE1 mobile platform allows customers to launch fully integrated API-driven mobile apps at lightning speed, increasing mobile sales while decreasing maintenance costs.

Order management

3rd party software integrations are possible, but not pre-built as with Core dna. When a release enters EoMM status, SAP stops maintaining and releasing patches . SAP Commerce Cloud allows users to really personalize the customer experience to their needs and guarantee a very clean, professional process of handling.

Everything is included with the product; you don’t need to make all kinds of decisions on architecture or having to create it from scratch. You get a full e-commerce application with all the necessary connections available on day one. It’s much easier to onboard new engineers to the team knowing that the architecture is set in SAP Commerce Cloud.

SAP Commerce Cloud

Employees can be assigned to a certain site with data isolation enabled, so that they can only access to the corresponding customer data related to that site. This is achieved by creating a new employee group with the new type “Site Employee Group”. Important out-of-the-box support includes the access control of the customer support agents to only tickets, product reviews, customers, carts/orders of a specific site. SAP Commerce Cloud is a B2B and B2C e-commerce platform used by large enterprise organizations to deliver rich omnichannel experiences to customers, from content management to personalization and order processing.

By using the SAP Commerce Cloud, you can unlock the potential of your business and enrich the customer experience. Join Royal Cyber in Partnership with SAP Commerce Cloud Team to create seamless customer experiences & move your business forward by adding commerce cloud to your business model. The SAP Commerce Cloud is composed of a standard set of extensions providing base functionality for building e-commerce solutions.

It offers highly personalized customer experiences

If you’re looking for further information on this topic, check out the CX Works article on Getting Started with SAP Commerce Cloud. Our Certification Test Security Guidelines will help you as test taker to understand the testing experience. We define them as „Topic Areas” and they can be found on each exam description. You can find the number of questions, the duration of the exam, what areas you will be tested on, and recommended course work and content you can reference. All SAP consultant certifications are available as Cloud Certifications in the Certification Hub and can be booked with product code CER006. With CER006 – SAP Certification in the Cloud, you can take up to six exams attempts of your choice in one year – from wherever and whenever it suits you!

How does SAP Commerce Cloud integrate with other software?

Deliver personalized smart recommendations to customers throughout the storefront experience, including complementary products and suggestions based on the behavior of other shoppers. Boost preferred product recommendations according to business metrics such as revenue and units sold. Maximize conversions with enhanced A/B testing for product trends and related, recommended, and recently viewed products.

SAP Marketing Cloud

Customer 360 data OCC API to access to customer 360 data, such as store locations or product reviews. SAP Services offers customers a number of options for activating and optimizing their SAP Commerce Cloud solution. With an out-of-the-box integration, improving on cXML Level 1 PunchOut, the new Level 2 PunchOut makes suppliers’ products more accessible, and data complete to buying organizations.

SAP Commerce Cloud is one of five cloud solution platforms that comprise SAP S/4HANA (SAP’s ERP for large enterprises.) The other four platforms are SAP Marketing Cloud, SAP Service Cloud, SAP Customer Data Cloud, and SAP Sales Cloud. Assisted Service Mode offers real-time customer support, both online and instore. Customer service agents can get a 360-degree profile of the customer they’re serving, complete with demographics, purchase history, preferences, and past support tickets. Core B2C capabilities include an omnichannel, responsive storefront that promotes consistency across all devices, with powerful search functionality and tailored promotions and recommendations to increase customer engagement. It caters to the unique needs and desires of every customer by delivering personalized experiences from acquisition through to retention, unifying all touchpoints on a global scale. SAP Education has worked hard together with the Certification & Enablement Influence Council to enhance the value of certification and improve the exams.

SAP Commerce Cloud creates all the necessary connections to get your application working properly through APIs. Personalized Search Recommendations displays the products that the user would most likely view, basing on their prior browsing history and the current search query in the search result page. When clicking a node of a nested component, the sub-nodes (sub-level nested components) are displayed and highlighted in the storefront view. When clicking a content slot node or a component in that node, you are automatically brought to to the selected content slot/component in the storefront view, and the content slot/component is highlighted as well. In addition to deprecating the accelerator storefront and the related addon extensions, as well as OCC template extensions since 2205 , the SAP Commerce Cloud, Composable Storefront is released in 2211 version. But what if you want to find out more beyond the brief summary in the release note, but you don’t have much time to go over the concrete details of the new features row-by-row in the feature table?